Returns & Exchanges
At PC Express, we want you to be completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, our streamlined return process ensures you get back to gaming or working as quickly as possible.
Initiate Your Request
Log into your PC Express account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship to Our Tech Center
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location for secure transport to our inspection facility.
Inspection and Refund
Our technicians will verify the hardware condition within 3-5 business days of arrival, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing